…allows one-time SIM, email updates after biometric verification
The Joint Admissions and Matriculation Board has dismissed one of its staff members for extorting candidates, while introducing a one-time procedure for candidates who have lost access to the telephone numbers or email addresses used during registration.
The Board announced the two measures on Monday, reaffirming its determination to tackle fraud and misconduct both within and outside the organisation.
JAMB, in its release bulletin, said the staff member was removed from service after being found to have extorted unsuspecting candidates.
Although the Board did not disclose the identity of the affected staff member or details of the alleged extortion, it said the action formed part of its renewed effort to eliminate misconduct from the admission and examination system.
“The Joint Admissions and Matriculation Board (JAMB) has terminated the appointment of one of its staff members for extorting unsuspecting candidates, in further demonstration of its renewed commitment to flushing out bad eggs from the system,” it stated.
The Board warned its employees against conduct that could undermine its operations or exploit candidates and members of the public, stressing that offenders would face sanctions under its established rules.
JAMB said its anti-fraud campaign was not limited to people operating outside the organisation.
“The Board stated that its resolve to sanitise the admission and examination processes is not targeted at external fraudsters alone,” it said, adding that the same determination used in dealing with external fraudsters would be applied to internal misconduct.
The examination body said the disciplinary action should serve as a warning that its zero-tolerance policy on corruption and misconduct applied to all employees, regardless of their positions.
“The Board noted that the action sends a clear and unequivocal message that its zero-tolerance policy on corruption and misconduct applies to everyone, irrespective of status or position,” it said.
JAMB further warned that it would not protect employees who abused their official positions or betrayed the trust of candidates and members of the public.
It said staff members whose actions were capable of compromising the integrity of its operations would face appropriate disciplinary measures.
The Board also reaffirmed its commitment to maintaining what it described as a clean, accountable and professional workforce, arguing that the fight against fraud must begin within the organisation.
JAMB opens controlled data update
In a separate development, JAMB has commenced a new service allowing candidates who have genuinely lost access to their registered GSM numbers or email addresses to update the details.
The service commenced on September 21, 2026, according to an announcement by the Board on its official X account on Monday.
JAMB said candidates could access the facility only at designated Computer-Based Test centres, including State Offices where applicable.
The measure is intended to address genuine cases in which candidates can no longer access the telephone numbers or email addresses originally linked to their JAMB records.
However, the Board said the process would be subject to strict identity and biometric verification to prevent unauthorised alterations.
“Please note: The service can be accessed only once and is subject to strict identity and biometric verification,” JAMB said.
Candidates may use the facility to update their registered GSM number, email address or both, provided they satisfy the required verification procedures.
The Board cautioned candidates against relying on agents or other unauthorised channels to alter their registration details.
“For your security, use only designated JAMB centres and avoid unauthorised persons or channels,” it warned.
JAMB said the new arrangement was part of its JCARE and JAMB Updates initiatives, through which it provides support and updates to candidates.
The one-time nature of the service means candidates are expected to ensure that the new contact information they provide is accurate and accessible before completing the update.
The combination of the disciplinary action against an employee and the introduction of tighter controls for candidate data changes reflects JAMB's continuing efforts to strengthen accountability within the organisation while providing a formal avenue for candidates facing genuine difficulties with their registered contact details.
The Board said its anti-fraud drive would continue to cover both external attempts to exploit candidates and internal acts capable of undermining the credibility of its examination and admission processes.
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